I'm so glad that you mentioned the expectations that clients bring in with them if they've been referred by a friend or family member who also saw me.... I had to learn this the hard way starting out that their expectations might be a bit elevated, given the success of the referring client. Now I know that I might need to spend more time with them than I might do with another client so that they're not expecting more than I can deliver.
Brenda Titus says
I'm so glad that you mentioned the expectations that clients bring in with them if they've been referred by a friend or family member who also saw me.... I had to learn this the hard way starting out that their expectations might be a bit elevated, given the success of the referring client. Now I know that I might need to spend more time with them than I might do with another client so that they're not expecting more than I can deliver.