Hey Cal, On video #354 you made a comment I think would make a good video. You said "Once they're your client then you have some obligations." I think expanding on this and reminding everyone of what their obligations to a client should be is a good idea. Including once they are your client how far should you be willing to go to accommodate there needs vs. your hours of operation etc...
Something that comes immediately to mind during this podcast is: We teach people how to treat us.
Sometimes it's difficult, especially when we are just trying to help others, but the bottom line is, it's never to late to start over. So, even if we have been more accomodating to a client in the past, we can always set some new boundaries. Communication is the key.
I agree 100% about the "pain in the butt" people too Cal. Our gut reaction is usually always correct about these people. In their own way, they are teaching us how to treat them...by saying "sorry, I don't think I can help you, so let me refer you"
Les Brown says
Hey Cal, On video #354 you made a comment I think would make a good video. You said "Once they're your client then you have some obligations." I think expanding on this and reminding everyone of what their obligations to a client should be is a good idea. Including once they are your client how far should you be willing to go to accommodate there needs vs. your hours of operation etc...
Cal Banyan, MA, BCH, CI, DNGH says
Thanks Les, we will definitely add that topic to our upcoming list of topic ideas.
Cal
Brenda Titus says
I think this topic is so important, I hope this gives everyone some valuable information!
Susan Mundy says
Another great episode, thanks Cal & Brenda.
Something that comes immediately to mind during this podcast is: We teach people how to treat us.
Sometimes it's difficult, especially when we are just trying to help others, but the bottom line is, it's never to late to start over. So, even if we have been more accomodating to a client in the past, we can always set some new boundaries. Communication is the key.
I agree 100% about the "pain in the butt" people too Cal. Our gut reaction is usually always correct about these people. In their own way, they are teaching us how to treat them...by saying "sorry, I don't think I can help you, so let me refer you"
Thanks for everything you do.
Susan